Privacy Policy

1. Information We Collect

When you browse NATME Foods or place an order, we collect essential transactional information required to process and fulfill your purchase:

• Personal Information: Full name, shipping address, contact phone number, and email address.
• Billing Details: Payment transaction tokens (processed securely via RBI-compliant 256-bit encrypted payment gateways). We never store raw card numbers or CVV codes.
• Technical Information: Device type, IP address, and cookie tokens to preserve cart selections and improve browsing speed.

2. How We Protect & Use Your Data

Your personal data is used solely for legitimate business operations:

• To process, pack, and deliver your orders via contracted courier partners.
• To send real-time dispatch updates and delivery notifications via SMS/WhatsApp.
• To prevent fraudulent transactions and safeguard your customer account.

3. Zero Third-Party Selling Policy

We maintain a strict zero-tolerance policy against marketing spam. We NEVER rent, sell, trade, or distribute your email address, phone number, or purchase history to third-party telemarketers or external advertisers.

4. Data Encryption & Security Standards

All communications between your browser and NATME servers are encrypted with military-grade 256-bit SSL protocols. Access to administrative systems is restricted strictly to authorized security engineers.

Need Immediate Clarification or Support?

Our customer support team is available Monday to Saturday, 9:00 AM – 7:00 PM IST.